Medical Receptionist

Job Summary

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical administrative support, proficiency with Electronic Health Record (EHR) systems, and knowledge of medical terminology will help facilitate efficient clinic operations. This position offers an exciting opportunity to contribute to quality patient care while showcasing your exceptional organizational and communication skills. If you thrive in a fast-paced environment and are passionate about healthcare, we want to hear from you!

Duties

• Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
• Verify patient insurance coverage, perform insurance verification, and assist with billing processes using systems like Epic, Meditech, Athenahealth, or Dentrix
• Schedule appointments accurately utilizing medical scheduling software and coordinate with clinical staff to optimize daily clinic flow
• Manage multi-line phone systems, answer inquiries professionally, and direct calls appropriately
• Maintain accurate medical records by updating patient information in EMR (Electronic Medical Records) systems such as eClinicalWorks or Eaglesoft
• Review documentation for completeness and accuracy, including CPT coding, ICD-10/ICD-9 coding, and care plan documentation
• Assist with administrative tasks such as filing, faxing, data entry (including 10 key typing), and managing office supplies
• Ensure compliance with HIPAA regulations by safeguarding patient information and handling sensitive data responsibly

Requirements

• Proven experience as a Medical Receptionist or in a similar medical administrative role within clinics or healthcare facilities
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, Eaglesoft, Dentrix or similar platforms
• Familiarity with medical billing, coding (CPT, ICD-10/ICD-9), insurance verification, and documentation review processes
• Excellent computer skills including proficiency with Microsoft Office Suite (Word, Excel) and health information management software
• Exceptional phone etiquette with the ability to handle multi-line phone systems efficiently
• Knowledge of medical terminology, dental terminology (if applicable), HIPAA compliance standards, and hospital or clinic procedures
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Strong organizational skills with attention to detail; ability to manage multiple tasks simultaneously in a fast-paced environment
• Prior clinic or dental office experience is preferred; familiarity with dental terminology like Dentrix or Eaglesoft is a plus
• Ability to maintain professionalism and provide outstanding patient service at all times

Join our team today and become an integral part of delivering compassionate healthcare support! We value energetic individuals who are committed to excellence in patient care while maintaining efficient office operations. All positions are paid roles dedicated to fostering a positive work environment where your skills make a real difference.